Help

I can't save a web recipe image

Special images such as videos and advertisements may not be imported. Try the following:

1. Scroll the web page to see all the images in the web page.
2. Save the recipe.

Web recipe ingredients are not imported automatically.

Depending on the site, the automatic material import function may not be supported. Please wait for support of the target website.

Is there a backup function?

You can use the backup function using Google Drive. Make sure that the backup destination Google Drive has enough space to store the recipe data, and then back up. You can know the data storage capacity from the application information of the terminal.

Where is the backed up data in Google Drive?

It is saved in the storage location dedicated to RECIPE NOTE of Google Drive. The saved data is hidden and cannot be viewed. You can only view and delete the stored data size. Please refer to the procedure below.

1. On your computer, go to drive.google.com
2. Click Settings Settings and then Settings.
3. Click Manage apps.

A communication error occurred during backup / restore. After that, communication errors frequently occur. What should I do?

Please follow the steps below.

1. Log out of the logged-in account. Log in again.
2. Back up or restore again.
3. Keep the Backup / Restore screen open.

How do I delete my account?

You can delete your account and all of your server-side data from within the Recipe Note app.

Deleting your account from within the app

1. Open the app and sign in
2. Open My Page
3. Tap "Delete account" at the bottom of the menu
4. Follow the on-screen instructions and enter the confirmation keyword "DELETE"
5. Tap the "Delete account" button to confirm

What gets deleted

• Your account information (email, sign-in credentials)
• Recipes, tags, cooking days, and images stored on the server
• Local data saved on the device you are using

What is NOT deleted automatically

• Active subscriptions on App Store or Google Play
• Backup data stored in Google Drive

Active subscriptions on App Store or Google Play are NOT automatically cancelled. If you have an active subscription, cancel it first from the subscription management screen of each store. You can delete your account after the cancellation status is reflected.

If you have already uninstalled the app or cannot sign in

If you are unable to delete your account from within the app, please contact us at makitsystem@gmail.com with the following information:

• Your registered email address
• Sign-in method (Google or Apple)
• Approximate date when you registered

We will complete the deletion within 7 business days of receiving your request and send a confirmation email to your registered address.

Contact Us

For inquiries regarding this app, please emailmakitsystem@gmail.com